Privacy Policy | Watercolour

We are committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit https://www.watercolour.life or make a purchase from our online store.

By using our Site, you agree to the practices described in this policy.

SECTION 1 — INFORMATION WE COLLECT

We collect information you provide directly, as well as data gathered automatically when you visit the Site.

Personal Information:
When you place an order, join our mailing list, or contact us, we may collect your name, email address, billing and shipping details, phone number (if provided), and payment information processed by third-party payment services. We do not store full payment card details.

Automatically Collected Data:
When browsing our Site, we may collect information such as your IP address, browser and device type, pages viewed, referring links, general usage behaviour, and order history. This information is collected through cookies and similar tracking tools.

SECTION 2 — HOW WE USE YOUR INFORMATION

We use your information for:

Fulfilling and processing orders
Sending confirmations, updates, and support responses
Improving our website experience
Sending newsletters and promotional content (only if you opt in)
Monitoring and preventing fraudulent or harmful activity

SECTION 3 — SHARING YOUR INFORMATION

We do not sell or trade personal information. We may share your details with trusted service partners such as payment processors, delivery services, email platforms, and analytics providers. These partners are required to keep your data secure and confidential.

We may also disclose information if required by law or government request. If Watercolour undergoes a business change, your data may be transferred as part of that process.

SECTION 4 — COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to support essential site functions, personalise your browsing experience, and understand visitor behaviour. You can manage or disable cookies through your browser settings, though this may affect how the site works.

SECTION 5 — DATA SECURITY

We take reasonable steps to safeguard your personal information, including secure server environments, encrypted payment processing, and limited access to sensitive data. However, no online method of transmission or storage is completely secure.

SECTION 6 — YOUR RIGHTS

Depending on your location, you may have the right to:

Access the personal information we hold
Request corrections
Request deletion of your data (subject to legal requirements)
Opt out of marketing emails
Request a portable copy of your data
Object to certain data uses

To exercise these rights, contact hello@watercolour.life.

SECTION 7 — THIRD-PARTY LINKS

Our website may include links to external sites. We are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit.

SECTION 8 — CHILDREN’S PRIVACY

Our website is not intended for individuals under 16. We do not knowingly collect information from children, and will delete such data if discovered.

SECTION 9 — CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will appear on this page with a revised effective date. We encourage you to review the policy periodically.

SECTION 10 — CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: hello@watercolour.life
Website: https://www.watercolour.life